Patient Info
Make an appointment, contact our billing office and get after-hours information
The Asheville Office is now located at 1 Hospital Drive Suite 5100. The Biltmore Park location is now located at 310 Long Shoals Rd Suite 301 (instead of 201).Restricted VisitationTo ensure a safe care environment, AOA is allowing one visitor per patient to accompany the patient to the exam room. If an interpreter is necessary, we may limit the total number of people with the patient. Visitors must be over the age of 16 and meet screening criteria prior to entering the facility. Thank you for your understanding and cooperation as AOA stays committed to the health and wellbeing of our patients and everyone we serve. |
Make an appointment, contact our billing office and get after-hours information
We offer both scheduled appointments and an orthopedic walk-in clinic. Our mission is to provide convenient, expedited access to orthopedic care. Often, same-day appointments are available. If you have an urgent orthopedic problem, please visit our Biltmore Park walk-in clinic. To expedite the check-in and clinic process, we also offer the ability to download paperwork to complete at home.
Insurance cards or other health coverage information, x-rays or MRI’s, clinic notes or operative reports from your referring physician that relate to your condition. Click here to download new patient forms.
Our physicians are dedicated to providing you with the highest quality medical care while maintaining cost efficiency. We participate with most healthcare plans including Medicare, Medicaid, BCBS, United Healthcare, Wellpath, Aetna, Cigna and Crescent PPO.
Call our office to verify participation in other plans. We will file your insurance as a courtesy to you. In order to provide this service, we must have all of your insurance data along with a signed authorization. Please notify us in writing of any changes in your insurance coverage.
If you have questions regarding your bill or payment arrangements, please call (833) 258-8030.
If have questions about the estimated cost of services, please call (828) 213-9634.
Our office will always have a physician on call in case of after hours emergencies. If you need to contact a physician outside of normal business hours, please call (828) 252-7331 and our answering service will notify the physician on call.
Please call our main office number 828-252-7331 to schedule an appointment.